At Hubstaff, we’re dedicated to setting up your team for success through best-in-class workforce management features. Today, we’re announcing big changes to our features and pricing plans. 

New features: Based on your feedback, we’ve added hundreds of features related to time tracking, employee experience, productivity metrics, and actionable insights. 

Price increase: We’re making a few pricing updates to reflect our product’s expanded feature set. Our new plans are bundled with features, add-ons, and discounted annual pricing.

Plan changes: With our new plan offerings, all Hubstaff users will have access to more of our features than ever.

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New features available immediately

We’ve continuously improved our product to provide ever-increasing value to your company. Our feature set expands year after year to meet the needs of 95,000+ organizations across many locations and industries. 

Here are a few of the highlights of the newest features we’ve released:

  • Team management: We’ve improved the process for inviting and provisioning accounts and optimized permissions for team leads and managers.
  • Project management: You can now automatically create and send client invoices, import projects, clients, members, and Job sites.
  • Redesigned mobile app: Track time, create projects and tasks, and view reports — all on the go.
  • New calendar: We’ve revamped the user experience for shifts, time off, and holidays, added a new monthly calendar view, and the ability to subscribe to calendar events.  

All of these changes can help your team increase productivity and boost your profits. 

Upcoming pricing update

With all these improvements, we’re also implementing a pricing update to reflect our improved feature set. Below is a list of the new plans, pricing, and some of the included features.

When will the new pricing take effect?

All customers will be sent an email 21 days prior to the transition of their plans, as you will receive several in-app messages with the exact date and details of your transition. If you have any questions or need assistance, please don’t hesitate to contact us.

Plan changes 

Along with our updated features, Hubstaff users are getting access to more than ever before with our new plan offering. 

What plan will I be moving to? 

Most customers will be transitioning to the new Team plan. You can view the table below to see which plan you’ll be moved to; however, your organization’s specific pricing changes can only be seen when you log in to your billing page.  

Current plan New plan (billed monthly)New plan (billed annually) 
Basic / Time Starter / Desk Starter Grow – $9/user/moGrow – $7.50/user/mo
Premium* / Time Pro / Desk Pro Team – $12/user/moTeam – $10/user/mo
Field Desk & Field Team + Locations – $16/user/moTeam + Locations – $13.33/user/mo
Enterprise Enterprise – Custom Enterprise – Custom 

*Note: Customers on older Premium plans using location features will have the new Locations add-on selected by default in the transition to their new plan. This add-on is $4 per user/mo. It can be removed at any time. 

What do the new plans include?

The Team plan includes all of the existing features on the current Premium and Pro plans, plus:

  • Hubstaff Insights (free for one year) 
    • Categorization of apps & URLs 
    • Employee utilization metrics
    • Focus and meeting time widgets
    • Activity change alerts
    • Smart notifications
    • Suspicious activity detection
  • Hubstaff Tasks
    • Built-in project management tools 
    • Kanban and timeline views 
    • Checklists, comments, labels, due dates, and more
  • No feature limits
    • No limitations on tracking, apps, URLs, scheduled reports, clients, or tasks
  • Top-tier support
    • 24/5 live chat
    • 24-hour email reply time

We will be transitioning customers to their respective plans throughout the year. Each customer will receive a 30-day notice before they are automatically moved to their new plan. Customers can view the plans on their own and make changes before the automatic transition if they choose to. 

Let’s talk about these changes

Our bundled plans offer more value and come with additional features that will help you manage your teams better.

We appreciate your continued support and are eager to see how your team will use these new features to boost productivity.

Category: Product